MentorI Am Yet To Receive JAMB Profile Code After Sending NIN To 55019.
Many Candidates have been facing series of issues since the adoption of NIN (from candidates’ National ID Card) for the JAMB UTME/DE registrations. Issues like Profile code not received after sending their NIN to 55019.
Other issues includes no profile created for candidates to login on. In other words, JAMB suspended the usage of email address for registration in 2022.
Solutions to Failed to Verify NIN
- Make sure name on your NIN Slip Matches with that used during Sim registration
- Do not use SIM belonging to someone else
- Have N100 or above airtime
Your NIN (XXXXXXXXX) has already been registered with GSM Number (080XXXXXXXX). What does it mean? Is the number your own?
Generated Name Doesn’t Match
Another possible error message when trying to generate Jamb profile code is
Already generated Profile Code Names (Your name and Surname) Does Not match Names you entrolled with NIMC.
Your profile name is your SIM Card name. It should match your NINC name, i.e the name you entered while creating Jamb profile.
I Sent NIN to 55019 But No Code Received
After my little research, I have been able to come out with the following solutions to address the issue at hand. The three recommendations below could just be your saving grace.
1. If you have MTN Line, you should use it preferably.
2. Make sure you have enough airtime and your SIM is able to send and receive messages.
3. Enter NIN Space NIN Number to 55019 and send to 55019, E.g NIN 01267930282 to 55019
Follow the tips above and let me know if it solves your problem. Feel free to communicate with me using the comment box below.
Below are similar and previously reported issues by candidates and suggested workarounds.
1. NIN SMS Sent to 55019 But No Reply
This kind of error may be due to SIM and SMS service center number mixup. It’s possible that you’d mistakenly tampered with your line SMS service number, right on your phone.
The quickest way to get around this problem of sending NIN to 55019 without a reply received is to remove your SIM from the phone and insert it into another phone.
Now, resend the message and wait a few hours for the response.
2. NIN to 55019 Was Not Sent Even though I Sent
Sometimes, when candidates send the messages, their phones return the message “not sent”.
This is a phone-based issue.
To resolve this, candidates should follow the same guide (1) above.
3. Phone Number Used Already by Another Candidate Error
A few candidates had reported that they sent the messages but got this error “this gsm number has already been used by another candidate on e-facility”.
This is a plain explanation that the number (line) you’re using had once being used to get a different profile code.
It’s possible you’re the one that used it before or someone else. We don’t need to argue now. Let’s just find the wayout.
Here, my suggestion is for you to use another line to get your profile code. Make sure the new line belongs to you as well. Don’t just borrow a line. You can use another person’s line though. However, make sure the line has not been used for JAMB or will not be used for JAMB again.
4. Insufficient Balance Error
This error is a kind obvious for candidates to understand.
In order to get your JAMB profile code and before sending NIN to 55019, you must make sure you have at least #50 on your line (credit).
The service provider/telecommunication provider will, of course, debit you #50 in order to send your profile code.
Where that money is not available on your line, you’ll be greeted with the “insufficient balance”.
Kindly load and make sure you’re not trying the service with BONUS credit. Service providers don’t charge BONUS rather the main credit (balance).
5. Invalid Character Found Errors
This error is like to happen if you add other things together with your NIN or you didn’t follow the instructions rightly.
To get the profile code, you’re to send NIN followed by your 11-digit NIN to 55019 e.g NIN 98543210891
In this case, it has been observed that some candidates usually add full stops (.), colon (:) Dash (-), etc.
It has also been observed that some candidates are still sending their FULL NAMES to 55019 or together with the NIN.
In recent years, the method was to send full names to 55019. This is no longer used.
Don’t add anything. And don’t put space after the last number. Just NIN (space) 11-digit e.g NIN 97804321678
6. Record Not Found for the NIN
A few students had received this complaint immediately after requesting the profile code.
To solve this issue, first, check if the number (NIN) you send was correct. If anything is omitted, correct that. If you put space anywhere after the NIN, remove that.
Then retry.
If the issue persists, give it a few days and retry. If the same, visit the nearest NIMC to complain.
7. Date of Birth Invalid Error
You’re likely to receive this error relating to your date of birth while requesting the profile code.
This shows that something is wrong with the date of birth submitted for the National ID card. More likely, you’re not up to 16 years.
JAMB may not be able to fact the data of candidates less than 16 as that is the required minimum age for admission now.
To solve this issue, you can go back to NIMC to edit your date of birth to be suitable for the exam and admission. This may cost you around #15,000.
8. Surname/First Name Missing in Your NIN Details Errors
This is similar to the “first name does not match your NIN details” error.
This is a NIN-based issue. JAMB system is unable to see a correct arrangement of names or the NAME on the NIN is invalid.
To resolve this issue, kindly wait for a few days and retry. NIMC and JAMB should be updating things as time goes on to allow candidates with issues to get through.
If the error persists, visit the nearest NIMC and show them this error. They should be able to spot what is wrong with your National ID Card registration.
9. Your NIN Passport Obtained is not Valid
This is also a NIN-based issue.
The system could not see your passport clearly or no passport available in the first place.
It’s possible this is a temporary issue. Give it a few days before trying again. Updates must have been done to resolve things from NIMC.
If the same happens after a few days, visit the next NIMC and report this issue. They should be able to help.
10. No record found for NIN contact NIMC
Another NIN-based issue.
Candidates’ information was not found while the system was trying to fetch your details. It’s possible the registration was recent and a few things needed to be done (by NIMC) before being fully updated.
Here, there may be the need to wait a few days too.
If the same, visit the nearest NIC center to complain.
11. NIN Failed NIMC Verification Error
When applicants see this error, it may due to a few reasons. It’s possible because you’re using a SIM that doesn’t belong to you, your data on the NIMC database has issues, etc.
To get over this, kindly use your personal line or change the line to another. And you can still use a line belonging to your parents but not the one you used that complained.
If it persists, visit the nearest NIMC office to lodge the complaint. They are working to resolve several JAMB candidates’ issues lately.
12. Your Profile Code Has Been Used by Another Number
This is the complaint you will receive if you have been using different lines to receive the profile code.
A few students had tried two or more lines without the profile code sent to them. So when they tried a new line they got the message “Your Profile Code has been used by number 0807618792X” messages.
What happened here was that the quoted line has already been accepted for the profile code. It was the network that didn’t let you receive it through the line.
In order to solve this issue, go back to the line and use it to text RESEND to 55019.
This time, the telecom service will reprocess the profile code and send it.
Please try mostly at night or early in the morning.
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